Unpredictable times and the extent of the economic impact of the pandemic is still uncertain. The container shipping industry is continuing to face operational challenges which are straining global supply chains. At ONE, our unwavering spirit to strive for customer service and operational excellence, is well positioned to deliver your everyday during this critical time – and well into the future. We updated “ONE INITIATIVE” at the end of FY2021 Q3.

FINANCIAL RESULTS FOR FY2021 3RD QUARTER

As per Customer Advisory dated January 19, 2022, MV Madrid Bridge, serving in our East Coast 4 (EC4) Service, suffered container collapse in the North Atlantic Ocean during transit to her next port of call in New York, USA.

The vessel has safely arrived and berthed in Charleston as planned. After completing the necessary vessel inspections and cargo discharging operations, the vessel is expected to depart Charleston on or around January 31, 2022, without guarantee and subject to change.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until January 28th, 2022.

As per Customer Advisory dated January 13, 2022, MV Madrid Bridge, serving in our East Coast 4 (EC4) Service, suffered container collapse in the North Atlantic Ocean during transit to her next port of call in New York, USA.

The vessel is expected to arrive in Charleston on or around January 20, 2022 and to berth in Hugh K. Leatherman upon completing the necessary inspection and assessment of the vessel condition. The plan is to discharge all damaged units and Charleston imports during the vessel’s call in Charleston, subject to prevailing conditions.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until January 21st, 2022.

Dear Valued Customer,

Ocean Network Express (ONE) is pleased to announce the following additions to our extensive service network - Sweden Shuttle (SES) and Poland Shuttle (PLS). These 2 services will replace the current North Sea Poland Express (NPX).

As per Customer Advisory dated January 10, 2022, MV Madrid Bridge, serving in our
East Coast 4 (EC4) Service, suffered container collapse in the North Atlantic Ocean
during transit to her next port of call in New York, USA.

Based on initial investigations, it is estimated that approximately 60 units were
overboard, and 80 units were damaged. The numbers may be updated after further
investigations.

The vessel is currently proceeding towards the East Coast of the United States and, if
all goes well, will be calling in Charleston, for a detailed assessment of the vessel
condition and to discharge the affected containers.

Further to our Customer Advisory dated January 5, 2021, MOL Emissary has successfully
discharged all cargo destined for Los Angeles and has shifted back to the lay-by berth to
continue with her repairs.

The vessel is expected to complete the necessary repairs by the end of January before
departing Los Angeles to continue her voyage, without guarantee and subject to change.

As a follow up to our previous Customer Advisories regarding the Ports of Los Angeles and Long
Beach. The Port of Los Angeles and the Port of Long Beach announced today that consideration of
the “Container Excess Dwell Fee” would be held off another week, until January 17th, 2022.