ONE ePayment Customer Advisory

  1. Home
  2. Digital Solutions
  3. ONE ePayment
  4. CUSTOMER ADVISORY

CUSTOMER ADVISORY

Electronic Payment (ePayment) Now Available in Vietnam

April 1st, 2024

Dear Valued Customer,

Thank you for your continued support and choosing Ocean Network Express (“ONE”) to cater to your needs.

 

We are pleased to announce that an electronic payment option is now available for all of your bookings with ONE starting April 1st, 2024.

With ePayment, we aim to provide an easy, paperless digital solution to provide more flexibility and options for our customers - it's a fast and reliable way to make payment online for all of BL charges anytime, anywhere.

Below are further benefits:

Real-time updates: Get instant email notifications for every payment, saving your valuable time for checking payment with accounting side.

Faster transactions: payments are updated instantly and clear outstanding balance quickly, speed up your DO/BL release.

To make payment, you can follow the 5 simple steps:

  1. Go to our ePayment portal.
  2. Click ‘Create PO’ to register your payer information and payment details. Your PO number will be prompted and emailed to you.
    Please select revenue type “Freight & surcharges” for full BL payment including local charges, but excluding D&D charge. 
    In case you’re making payment for D&D charge, please input separate revenue type “D&D”. 
  3. Click ‘Save and proceed to pay’ for reviewing before proceeding of payment or click ‘Save and email’ for payment later.
  4. The system will navigate to the Payment Gateway and you can make the remittance accordingly through your internet banking.
  5. Get an Official Receipt of payment instantly.

The ePayment portal is available via ONE Vietnam’s website under the “Digital Solutions” tab or can be accessed directly using https://epayment.one-line.com/vn/. If you have any questions, please contact your local finance and accounting team via Livechat and we will be happy to assist.

ONE would like to take this opportunity to thank you for your continual support and for trusting your valuable business to ONE.

 

Yours faithfully,

Ocean Network Express